• How big or small role does design play in today’s Indian startup ecosystem?
  • You have spoken about the irrational user. Tell us more about it. How have you translated those learnings in your projects, at Google, yahoo, or even now in PhonePe?
  • You speak about value-centered design. Can you tell us in detail what do you mean? Are there any best practices that you have implemented at Phonepe? How effective it has been?
  • If you had to teach designers, either economics or being a full-stack designer – what would you choose and why?
  • Know the rules to bend the rules – What has been your experience while dealing with budding designers who come from a user-centered school of thought? How can they develop a value-centered design approach?